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    General Questions

    • How long should I rest coffee for home brewing?
    • What grind setting should you use?
    • How can I tell which coffees are light, medium, and dark roatst?
    • Which of your coffees pair best with cream and sugar?
    • What is your preferred water recipe?
    • Is your coffee Fair Trade or Organic Certified?
    • How do you source your coffee?

    Subscriptions

    • Understanding Dynamic Subscriptions
    • How to Change the Products in Your Next Dynamic Subscription Order
    • How to Add One-Time Products to Your Subscription and Enjoy Free Shipping
    • How to Update Your Payment Method
    • How to Change the Quantity of Items in Your Subscription
    • How to Skip a Recurring Subscription Order
    • Understanding Individual Subscriptions
    • Understanding Subscription Orders
    • How to Change the Frequency of Your Subscription
    • How To Process Your Next Subscription Order Now
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    Orders & Account

    • How to Report a Problem With an Order
    • How Do I Cancel an Order?
    • How to Find Your Order Tracking Number
    • How to Change Your Saved Addresses
    • How to Reorder Items from a Previous Order

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