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General Questions
How long should I rest coffee for home brewing?
What grind setting should you use?
Which of your coffees pair best with cream and sugar?
How can I tell which coffees are light, medium, and dark roatst?
What is your preferred water recipe?
Is your coffee Fair Trade or Organic Certified?
How do you source your coffee?
Subscriptions
Understanding Dynamic Subscriptions
How to Change the Products in Your Next Dynamic Subscription Order
How to Change the Quantity of Items in Your Subscription
How to Add One-Time Products to Your Subscription and Enjoy Free Shipping
How to Skip a Recurring Subscription Order
How To Process Your Next Subscription Order Now
How to Update Your Payment Method
Understanding Subscription Orders
How to Change the Frequency of Your Subscription
How to Change Your Grind Preference for Your Coffee Subscription
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Orders & Account
How to Report a Problem With an Order
How Do I Cancel an Order?
How to Find Your Order Tracking Number
How to Change Your Saved Addresses
How to Reorder Items from a Previous Order