How to Skip a Recurring Subscription Order

Sometimes you might need to take a break from your subscription. Passenger makes it easy to skip a recurring order without canceling your subscription. Follow these steps to temporarily pause a shipment:

Step 1: Log Into Your Account

1. Visit https://DrinkPassenger.com/account.
2. Enter your email address if prompted, and check your inbox for a confirmation code.
3. Enter the code to access your account.

Step 2: View Your Subscription Orders

1. Once logged in, navigate to the Subscriptions section of your account dashboard.
2. You will see a list of Upcoming Subscription Orders, each with relevant action menus.

Step 3: Skip a Subscription Order

1. Locate the order you want to skip. For recurring subscriptions, a Skip button will be displayed.
2. Click the Skip button to open the confirmation dialog.
3. Click Skip again to confirm.
   1. If there are multiple subscriptions in a subscription order, all will be skipped.
   2. Subscriptions containing one-time add-ons cannot be skipped.

Note: While prepaid subscriptions cannot be skipped, Passenger offers the flexibility to Delay or Reschedule your prepaid subscriptions to better suit your schedule. Orders containing any one-time items cannot be skipped.

Step 4: Unskip a Subscription Order (Optional)

1. If you decide you want to receive a previously skipped order, locate the skipped order in the Upcoming Subscription Orders section.
2. Click the Unskip button next to the skipped order.
3. Confirm your choice to restore the order to your schedule.

Step 5: Verify Your Changes

1. Review your Upcoming Subscription Orders to confirm that the skipped or unskipped status reflects your changes.
2. Adjust as needed to ensure your subscription aligns with your preferences.